Southland Distribution, LLC - Shipping Policy

Effective Date: 1/1/2025

At Southland Distribution, LLC, we are committed to delivering high-quality products with reliable and efficient shipping services. Please review our shipping policy for details on processing times, shipping carriers, and other important information.

1. Shipping Locations

We proudly ship nationwide within the United States. At this time, we do not offer international shipping.

2. Shipping Carriers & Methods

We utilize all major shipping carriers, including UPS, FedEx, USPS, and DHL, to ensure timely delivery. The available shipping options at checkout will depend on your location and selected carrier.

3. Order Processing & Shipping Times

• Orders are processed and shipped within 2 business days of purchase.
• Processing times may vary during peak seasons or due to unexpected circumstances (e.g., severe weather or supply chain disruptions).
• Rush orders are available; please contact us at (800) 807-1819 for expedited processing options.

4. Shipping Rates

• Shipping fees are the responsibility of the customer. We do not offer free or discounted shipping.
• Shipping rates are calculated at checkout based on the selected carrier and delivery speed.

5. Order Minimums

Currently, there is no minimum order requirement, but this may be subject to change.

6. Lost, Damaged, or Delayed Shipments

• If your order arrives damaged or is lost in transit, please contact us within 3 business days of the expected delivery date.
• We will assess each case individually and determine an appropriate resolution.
• Southland Distribution is not responsible for carrier delays, but we will work with the carrier to assist in resolving the issue.

7. Holiday & Peak Season Shipping

• We do not have blackout dates; however, please allow extra delivery time during major holidays or unforeseen circumstances such as natural disasters or extreme weather events.

8. Returns & Refunds

• Information regarding returns and refunds can be found in our Return Policy.

For any shipping-related inquiries, please reach out to us at (800) 807-1819 or email sales@southlanddistro.com.